WHAT YOU CAN EXPECT
WORKING WITH US
Step I:
Initial Consultation
This 1.5 hour meeting at your home or office is your opportunity to share with us:
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The aesthetic and functional needs for new your space
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Your personal preferences and lifestyle
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Your project budget and timeline
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Your previous remodeling experience
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And lastly, any special requirements you have.
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If you have a spouse or partner, it's a good idea to have them participate as it our chance to get to know each other, as well as review our business practices, provide guidance on the stages your project will go through and inform you of resources we can share to assist with your project.
The fee for this consultation is $200 which is credited back to you if you decide we're a match and you'd like to engage Soul Interiors Design to execute your vision.
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Step 2:
Interior Design Proposal
Following our initial consultation, we will provide you with an:
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Estimated Budget of our Professional Design and Project Management Fee
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Detailed outline of your Scope of Work
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Samples of Deliverables (i.e. drawings, specification binder, etc.)
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Client References
After your review we will have a Zoom conference call to answer any questions you may have about the above.
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Depending on the size and complexity of your job, we will offer one of three ways to work with us -- flat fee, hourly, or if you have a smaller scope of work --by the half day or hourly consultation. These bite-size design packages, called Half-Day SOULutions and Instant Interior SOULutions, are listed on the Services page.
Please keep in mind, when you're interviewing any designer, it is important to give careful consideration to their professional business practices and compatibility with you, in addition to their aesthetics, as it is a business relationship that can span months and even years depending on the size of your project.
Hiring someone that is an astute listener and offers a collaborative process is key.
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Step 3:
Letter of Agreement & Project Retainer
Upon approval of your project Scope of Work and our Design and Project Management Fee.
You'll receive a Letter of Agreement with a request for a Project Retainer. Our Letter of Agreement details the terms of conducting business with us.
The Project Retainer is your initial financial deposit which signals your intent to proceed with your project and to reserve your time with us.
Following receipt of your signed Letter of Agreement and Project Retainer, we are off to the races. We're usually so excited and full of creative ideas that we can’t wait to get started.
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Step 4:
Project Commencement
We have found the three most important components to a successful job are communication, trust and collaboration. It's that simple. (Oh, and gooood coffee).
So during the months-long process of planning and implementing your project you can expect to receive weekly Friday Project Updates via email and when needed, conference calls or site visits, particularly during construction.
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Step 5:
Project Completion
Nothing makes us happier than to have our client come home or back to their office on Installation Day and say "WOW! I can’t believe it’s the same space!”
Yes, we live for the big reveal. And following, we do a complete walk through with you to celebrate the success of our collaboration, as well as create a punch list of any small remaining items to be addressed.
Upon completion of the punch list we have a wrap up meeting to receive your feedback, as well as give you care instructions for any special pieces you may have purchased so they maintain their beauty and functionality.
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REVIEW
"After working with a few other designers we realized how valuable the RIGHT designer is to create and project manage for a solid end result. Gail, of Soul Interiors Design, truly embodied all the criteria desired for our business renovation projects. Gail carefully creates elegant and timeless designs. I was very impressed by her professionalism and will be sure to use her firm for future design projects."
- M. Montano, Pasadena, California